Building Customer Loyalty (EN)
CourseBy Raphael Djine
Building Rapport with Customers (EN)
CourseBy Raphael Djine
Customer Advocacy (EN)
CourseBy Raphael Djine
Customer Retention (EN)
CourseBy Raphael Djine
Customer Service Call Control Strategies (EN)
CourseBy Raphael Djine
Customer Service Handling Abusive Customers (EN)
CourseBy Raphael Djine
Customer Service Managing Customer Expectations (EN)
CourseBy Raphael Djine
Customer Service Managing Customer Feedback (EN)
CourseBy Raphael Djine
Customer Service Mastery Delight Every Customer (EN)
CourseBy Raphael Djine
Customer Service Motivating Your Team (EN)
CourseBy Raphael Djine
Customer Service Preventing Turnover (EN)
CourseBy Raphael Djine
Customer Service Problem Solving and Troubleshooting (EN)
CourseBy Raphael Djine
Customer Service Serving Customers Through Chat and Text (EN)
CourseBy Raphael Djine
Customer Service Strategy (EN)
CourseBy Raphael Djine
Customer Service and Support During Economic Downturns (EN)
CourseBy Raphael Djine
De-Escalating Conversations for Customer Service (EN)
CourseBy Raphael Djine
Delivering Bad News to a Customer (EN)
CourseBy Raphael Djine
Effective Listening (EN)
CourseBy Raphael Djine
Establishing Credibility as a Speaker (EN)
CourseBy Raphael Djine
Innovative Customer Service Techniques (EN)
CourseBy Raphael Djine
Managing Customer Expectations for Managers (EN)
CourseBy Raphael Djine
Managing a Customer Contact Center (EN)
CourseBy Raphael Djine
Managing a Customer Service Team (EN)
CourseBy Raphael Djine
Phone-Based Customer Service (EN)
CourseBy Raphael Djine
Quality Standards in Customer Service (EN)
CourseBy Raphael Djine
Quick Fixes to Attain Excellent Customer Service (EN)
CourseBy Raphael Djine
Retail Customer Service Management and Coaching (EN)
CourseBy Raphael Djine
Service Metrics for Customer Service (EN)
CourseBy Raphael Djine
Serving Customers Using Social Media (EN)
CourseBy Raphael Djine
Using Customer Surveys to Improve Service (EN)
CourseBy Raphael Djine
Winning Back a Lost Customer (EN)
CourseBy Raphael Djine
Working with Upset Customers (EN
CourseBy Raphael Djine
Writing Customer Service Emails (EN)
CourseBy Raphael Djine