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Building Customer Loyalty (EN)
Course•By Raphael Djine
Building Rapport with Customers (EN)
Customer Advocacy (EN)
Customer Retention (EN)
Customer Service and Support During Economic Downturns (EN)
Customer Service Call Control Strategies (EN)
Customer Service Handling Abusive Customers (EN)
Customer Service Managing Customer Expectations (EN)
Customer Service Managing Customer Feedback (EN)
Customer Service Mastery Delight Every Customer (EN)
Customer Service Motivating Your Team (EN)
Customer Service Preventing Turnover (EN)
Customer Service Problem Solving and Troubleshooting (EN)
Customer Service Serving Customers Through Chat and Text (EN)
Customer Service Strategy (EN)
De-Escalating Conversations for Customer Service (EN)
Delivering Bad News to a Customer (EN)
Effective Listening (EN)
Establishing Credibility as a Speaker (EN)
Innovative Customer Service Techniques (EN)
Managing a Customer Contact Center (EN)
Managing a Customer Service Team (EN)
Managing Customer Expectations for Managers (EN)
Phone-Based Customer Service (EN)
Quality Standards in Customer Service (EN)
Quick Fixes to Attain Excellent Customer Service (EN)
Retail Customer Service Management and Coaching (EN)
Service Metrics for Customer Service (EN)
Serving Customers Using Social Media (EN)
Using Customer Surveys to Improve Service (EN)
Winning Back a Lost Customer (EN)
Working with Upset Customers (EN
Writing Customer Service Emails (EN)
