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IGTC01AA - Administrative Professional Foundations (EN)
01 - Introduction
01 - Welcome (1:13)
02 - 1. The Role with No Job Description
01 - Behind the scenes (3:41)
02 - Administrative professional secrets (3:10)
03 - Administrative professional career path (3:22)
03 - 2. Interpersonal Skills
02 - How to work for two executives (3:04)
01 - How to work with colleagues (2:27)
03 - How to work on a team (2:42)
04 - Manage other admins (2:26)
04 - 3. Job Specific Skills
02 - How to open mail and manually file (2:42)
01 - How to answer the phone (2:58)
03 - How to address a letter (2:19)
04 - Manage email (2:38)
05 - Calendar management (3:53)
06 - Navigate meetings (3:02)
07 - Know the latest technology (2:23)
08 - Use office equipment (1:30)
05 - Conclusion
01 - Next steps (1:24)
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01 - How to answer the phone
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